FAQs
1. What products do you sell at Fresh Store?
Fresh Store offers a wide range of trendy products including sneakers, sandals, luggage, sunglasses, and other fashion and lifestyle accessories. We carefully select items to ensure quality, comfort, and style.
2. Do you ship internationally?
Yes, Fresh Store ships to many countries worldwide. Shipping availability and delivery times may vary depending on your location.
3. How long does shipping take?
Order processing usually takes 1–3 business days. Shipping times typically range from 7–15 business days depending on your country and the product ordered.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number by email. You can use it to follow your package until delivery.
5. What is your return and refund policy?
We accept returns within 14 days of delivery if the item is unused and in its original condition. If approved, refunds are processed back to the original payment method.
6. What payment methods do you accept?
Fresh Store accepts major payment methods including credit/debit cards and other secure online payment options available at checkout.
7. What should I do if I receive a damaged or wrong item?
If your order arrives damaged or incorrect, please contact us within 48 hours at fresh509llc@gmail.com with photos of the issue. We’ll resolve it quickly.
8. How can I contact Fresh Store?
You can reach our customer support anytime by email at fresh509llc@gmail.com . We aim to respond within 24 hours.
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